Allyou can do now is wait until the tracking shows "shipping cancelled" (will happen automatically after 10 days of no shipment if its AliExpress standard shipping or if the seller cancels it earlier - yes he can actually do that) then you can finally open a dispute (via a costumer service agent, they will be giving you access, they did with
Aliexpressunwritten rule is that you need to wait until buyer protection expires (usually 75 days) before you can apply for a refund. Because you opened your dispute way to early, they will make you wait for 10 days again and again. Be patient, it will go through eventually, at most until the 75 days expire.
SharonLougheed •. Go to the order, click "cancel", select "other reason" from the drop-down list, and confirm the cancellation request. The seller does not want you to select a reason that may place the blame on them (like "out of stock", which may give them a bad mark on their account).
Evenif you cancel immediately after the request, AliExpress will accept the cancellation but will start processing the payment and then a refund process which may take about 5 days. First you need to access the order. Next, you need to click "Show details" in the order field. Finally, open the "Payment" tab. In it you can see the status of the
Forsecurity reason, the refund will only be processed to the original card from which the payment has been deducted. If your original card has expired or is not valid anymore,
Theseller doens't get the funds until 15 days after you recieve your parcel. Aliexpress holds the funds, cancellations is not a right, it's a favour. Please check our Ordering & Payment FAQ. We ask that you take a minute to check this FAQ. Please delete your post if
Duringthat window of time, all you have to do is to click on the “ Cancel order ” button next to the order that you want to cancel. Then in the drop-down list, select one
AliExpressWelcome Deal is not gonna work at all. Most of the time it fails due to the accounts protection system from AliExpress. The coupon now just goes away as you ordered something else that doesn't use that coupon. Even if you cancel the order AliExpress would not recognise it. In addition to this, my first order got rejected 3 times
LuqYXQ.
aliexpress if i cancel order refund